Memberships Overview

Memberships are recurring programs fans subscribe to — monthly or yearly, free or paid. Each membership has tiers (pricing and benefits), a Membership Hub where you run community and content, and a Fan Hub portal where members sign in after they join.

Creator plan required

Creator and above can create memberships. Free sees an upgrade prompt on Dashboard → Memberships.

What memberships are (and are not)

Memberships	Not memberships
Recurring access you sell with tiers	Subscribers — your marketing email list for Broadcasts
Community posts, DMs, classroom, live sessions in the Hub	One-time Products or full Courses sold separately
Fans join via a Membership block on your Flo page	Bookings — single sessions (unless you offer them as a perk)

Subscribers vs members

Someone can be a subscriber (email list), a member (paying or free tier), both, or neither. Broadcast audience can target All subscribers or Members only — members do not have to be on your subscriber list.

Plan limits

Plan	Membership programs	Tiers per program	Membership block on your page
Free	0 — upgrade to use	—	Locked
Creator	1	Up to 3	Yes
Pro / Studio	Unlimited	Unlimited	Yes

On Creator, you can still add more than one Membership block in the Builder, but every block points at your single program unless you upgrade.

Usage meter on Memberships: Membership programs (plan limit) shows how many programs you have versus your cap.

Full plan comparison: Billing & plans.

What fans experience

See your offer on your Flo page
A Membership block shows your program name, tiers, prices, and benefit bullets — Membership block.
Tap Join
Flo opens your join page at https://myflo.link/yourname/portal/membership (with your membership selected).
Pick a tier
Free tier — join with email and get access. Paid tier — checkout through Flo Payments — Connect payments.
Use the Fan Hub
After joining, members sign in to your Fan Hub for posts, messages, classroom content, and perks you configured — Fan Hub overview.

The block is the doorway. Billing, tier choice, and member content live on the join page and in the hub — not inside the small card on your link-in-bio page.

Dashboard → Memberships

Open Dashboard → Memberships from the sidebar under Monetize.

Item	Meaning
Title Memberships	Your programs list
Counts	Total, live (active), draft, archived, and combined MRR estimate
New membership	Creates New Membership as a draft and opens setup

If you are at your plan limit, the button becomes Upgrade plan and sends you to billing.

Summary cards

Card	Meaning
Total members	Active members across all programs
Live programs	Memberships with status active
Combined MRR	Estimated monthly recurring revenue (paid tiers)
Total programs	How many memberships you created

Program cards

Each membership shows a cover, name, description, tier count, members, MRR, and:

Button	Where it goes
Open hub	Membership Hub — community, messages, classroom, and more
Edit tiers	Membership Studio — pricing, tiers, content shortcuts, delivery preview

Membership statuses

Status	Meaning	Typical use
Draft	Not live for new signups	Building tiers and hub content
Active	Live — fans can join per your page and join page	After pricing and Flo Payments (for paid tiers) are ready
Archived	Retired program	Stop new joins; existing members handled per your settings

Toggle status in Hub → Settings or in Membership Studio (Draft / Live pill).

Membership Hub (per program)

Open hub from a program card. You get a desktop-focused workspace with a left sidebar:

Section	What you do there
Community	Publish posts, categories, and engagement for members — Community overview
Messages	Direct message inbox with members (unread badge when new) — Messages
Classroom	Tie courses to tiers so members unlock lessons — Classroom
Calendar	Placeholder — scheduling UI coming
Live	Schedule and run live sessions — Live events
Members	Search members, tiers, billing status, manual actions — Members
Leaderboards	Points and rankings — Leaderboards
About	Placeholder — public about copy is edited in Settings today

Bottom of the sidebar:

Control	Action
Settings	Program name, pricing, tiers, welcome email, directory, grace period, and more
Preview portal	Opens the member-facing join / portal preview in a new tab

Top bar: Back to memberships, program name, Settings, View live.

Desktop recommended

Flo shows a note that the Community Hub works best on desktop — use a wide screen for posting and moderation.

Full hub tour: Membership Hub overview.

Membership Studio (tiers and offer)

Edit tiers on the list card opens Membership Studio at /dashboard/memberships/[id]/studio.

Three tabs:

Tab	Purpose
Offer	Tiers, prices (monthly / yearly), benefits, free vs paid — Create a tier
Content	Shortcuts into hub content areas
Delivery	Portal preview and how fans access the program

You can also edit pricing under Hub → Settings → Pricing & tiers (same underlying editor).

Creator: up to 3 tiers per program. Pro / Studio: unlimited.

Fan Hub (portal branding)

Dashboard → Fan Hub (sidebar Portal) styles how the member portal looks after login — logo, colors, and visibility. You need at least one membership with tiers before it is useful.

Membership-specific content still lives in each program’s Hub.

Fan Hub overview · Membership portal.

Put memberships on your Flo page

Create the program
Dashboard → Memberships → New membership (or Create membership on empty state).
Add tiers and prices
Edit tiers or Hub → Settings → Pricing & tiers. Include at least one price fans can subscribe to — Create a tier.
Connect Flo Payments (paid tiers)
Settings → Flo Payments must be Active for paid subscriptions — Flo Payments.
Set status to Active
When you are ready for signups, switch the program to active.
Add a Membership block
Dashboard → Builder → Membership block → pick this program — Membership block.
Publish
Update live so fans see the block — Publishing.

Money and renewals

Topic	Detail
Checkout	Paid tiers use Flo Payments (Stripe Connect under the hood)
Renewals	Flo bills the saved card each period; revenue shows in Wallet
Fees	Platform checkout fee per renewal — Flo Payments
Failed cards	Retries and grace periods — Billing & dunning
Payouts	Wallet on your payout schedule

Email and growth extras

Feature	Guide
Welcome email when someone joins	Welcome email
Coupons on checkout	Membership coupons
Referral links	Referrals
Pause or cancel	Pause and cancel
Members only broadcasts	Broadcast audience

Before you launch — checklist

Check	Why
Creator or higher	Free cannot create memberships
Flo Payments Active (if any paid tier)	Checkout otherwise fails
At least one tier with a price	Nothing to sell without it
Program status active	Draft blocks new public signups
Membership block on a published page	Fans need a path to join
Fan Hub basics (optional)	Brand trust after checkout
Benefits listed clearly	Reduces confusion and chargebacks — Member benefits

Troubleshooting

Issue	What to try
Memberships shows upgrade only	You are on Free — move to Creator+
Cannot add a second program	Creator allows 1 — upgrade to Pro
Cannot add a fourth tier	Creator cap is 3 tiers
Paid checkout fails	Finish Flo Payments setup — Connect payments
Block locked in Builder	Same plan gate — Creator+
Edit tiers / Studio empty	Save at least one tier price in Offer tab
No members yet	Publish page, set program active, share your `myflo.link` URL
Member cannot access content	Check tier entitlements in Classroom / post visibility
Calendar or About tab looks empty	Those hub sections are placeholders today — use Settings for about copy

Quick reference

Goal	Where to go
List all programs	Dashboard → Memberships
Run community	Open hub → Community
Edit tiers / prices	Edit tiers or Hub → Settings
Brand member portal	Dashboard → Fan Hub
Sell on your page	Builder → Membership block
Member list	Hub → Members
Renewals and payouts	Wallet · Billing & dunning

What's next?

Create a tier — prices, intervals, benefits
Member benefits — what to promise per tier
Membership Hub overview — Community, Classroom, Live
Fan Hub overview — portal branding
Membership block — add to your Flo page
Billing & dunning — renewals and failed payments
Broadcast audience — email Members only
Connect payments — paid tiers