Create a Membership Tier

Tiers are the levels fans choose when they join your membership — for example Free, Supporter, and VIP. Each tier has a name, optional description, benefit bullets, and one or more prices (monthly, yearly, one-time, and more).

Creator plan required

You need Creator or above. Free cannot create memberships.

Where to edit pricing

You can build tiers in two places — both save the same data.

Path	Best for
Dashboard → Memberships → your program → Edit tiers	Membership Studio — focused tier builder with Offer, Content, and Delivery tabs
Open hub → Settings → Pricing & tiers	Same tier editor inside hub settings, plus a Simple (no tiers) option

Membership Studio (Edit tiers)

Opens at Dashboard → Memberships → [your program] → Edit tiers.

Area	What you do
Top bar	Rename your program (click the title), switch Draft / Live, and click Save for tiers
Offer tab	Add tiers, prices, benefits, and descriptions — this guide focuses here
Content tab	Shortcuts into hub areas (community, classroom, and more)
Delivery tab	Preview how fans reach your portal; optional per-tier community links

Save in the top bar saves tiers and prices only. Program name and Draft / Live status save separately when you edit them in the bar.

Hub → Settings → Pricing & tiers

Same tier cards as Studio, with two extra controls:

Control	Meaning
Simple (no tiers)	One set of prices for the whole program — no named tier cards
Tiered	Multiple tiers with names, colors, and benefits

Use Simple when you only need a single price (for example one monthly membership). Use Tiered when you want a ladder — free + paid, or good / better / best.

Switching from Tiered to Simple

If you already have active tiers and tap Simple (no tiers), Flo asks you to confirm — Removing tiers will archive your current pricing. Existing members keep their subscriptions; new fans see the simple price layout after you save.

Plan limits

Plan	Tiers per membership program
Creator	Up to 3
Pro / Studio	Unlimited

A meter on the page shows Pricing tiers (per membership, plan limit). When you are at the cap, Add tier becomes Upgrade to add tier and sends you to billing.

Creator can only create one membership program total. Pro / Studio can run unlimited programs — see Memberships overview.

Before you add paid prices

Situation	What Flo expects
Paid tiers (any price above $0)	Flo Payments must be Active before fans can checkout — Connect payments
Saving prices	Flo may show a yellow reminder: connect your earnings account in Wallet settings before adding prices — prices are saved to your payment account when you click save
Free tier ($0)	Fans can join without paying; you still configure a $0 price row so checkout knows the tier is free

Until your program is Live (Active status), new signups stay off even if tiers are saved.

Tiered mode — step by step

Open the tier editor
Edit tiers from your membership card, or Hub → Settings → Pricing & tiers and choose Tiered.
Add your first tier
If you have no tiers yet, click Add tier. Flo creates a starter tier (default name like Tier 1, default price $9.99 / month, and a color dot you can change).
Name and describe the tier
Open the tier card (click the row). Set Tier name, Color, and optional Description. Use Write with AI (sparkle) on the description if you want a draft — you can edit it before saving.
List what's included
Under What's included, add benefit lines (Add benefit). These show on your Membership block and join page — Member benefits.
Set pricing
Add at least one price per tier (see Pricing options below). You can add up to three price rows per tier with Add price option.
Add more tiers (optional)
Click Add tier again for another level. Drag the ⋮⋮ handle on a tier row to reorder — top to bottom is how fans usually read good → best.
Save
In Studio: top bar Save → toast Tiers saved. In Hub settings: Save pricing & tiers → toast Pricing saved.
Go live
Switch the program to Live when you are ready for signups. Add a Membership block on your Flo page — Membership block.

Each tier — fields explained

Expand a tier card to edit these fields.

Field	Required?	What fans see
Tier name	Yes	Title on checkout and your Membership block
Color	No (has a default)	Small dot beside the name in the editor; helps you tell tiers apart
Description (optional)	No	Extra pitch under the tier on join pages
What's included	No (recommended)	Bullet list of perks — empty lines are ignored when you save
Pricing	Yes — at least one price row	Prices and billing choices at checkout

Remove a tier

At the bottom of an expanded tier, click Remove tier. The tier disappears from the editor. When you Save, Flo archives that tier — it no longer appears for new joins. Fans already on that tier keep their access until they change or cancel — Billing & dunning.

Pricing options (per tier)

Each price row is one way to pay for the same tier.

Recurring vs one-time

Button	Meaning
Recurring	Subscription that renews — set Weekly, Monthly, or Yearly
One-time	Single charge to join (no renewal interval)

Amount: You receive vs Buyer pays

Mode	Meaning
You receive	You enter what you want to earn; Flo calculates what the fan pays after platform fees
Buyer pays	You enter the checkout price fans see

A small preview under the amount explains the other side. Your plan’s sale fee affects the math — Wallet fees.

Optional fields on each price row

Field	Applies to	Purpose
Label (e.g. Best value)	All	Short nickname on checkout when you offer multiple prices for one tier
Trial (days)	Recurring only	Free trial length before the first charge
Remove (trash)	When you have 2+ rows	Delete that price option

You can add up to three price rows per tier (Add price option). Example: $9 / month and $90 / year on the same tier so fans pick billing cadence.

Currency

Amounts use the currency set on your Flo account (Settings — display currency). Fans checkout in that currency.

Free tier tip

To offer a free level, add a tier (for example Free) and set a Recurring price to $0.00 with your chosen interval, or use a One-time $0 row. Pair it with benefit bullets so fans know what they get.

Simple mode (no tiers)

In Hub → Settings → Pricing & tiers, choose Simple (no tiers).

What you see	What it does
Price rows only (no tier names)	One membership price list — same editor controls as tier pricing (recurring, one-time, trial, labels)
Save pricing & tiers	Saves those prices directly on the program

Good for a single “join my membership” price. Switch to Tiered when you want named levels and benefit ladders.

Save checks (common messages)

Flo validates before saving. Fix the highlighted fields and try again.

Message or hint	What to do
Add at least one tier to save. / Add at least one tier before saving.	Click Add tier
Add a name for your offer in the bar above.	In Studio, rename the program in the top bar (not New Membership)
Rename your offer — “New Membership” is only a placeholder.	Give your program a real name
Every tier needs a name.	Fill Tier name on each card
Each tier needs at least one recurring price. / Add at least one price for this tier.	Add a price row under Pricing
Connect your Stripe account… (toast)	Finish Flo Payments setup in Wallet / Settings → Flo Payments
Your plan allows up to 3 pricing tiers…	Remove a tier or upgrade on Pro / Studio

Write with AI (tier description)

On Description (optional), the Write with AI sparkle drafts copy using your tier name, benefit bullets, and program name. You stay in control — edit anything before saving.

AI uses your monthly AI generations pool (same as other Flo writing tools). If you are on Free, the sparkle may prompt you to upgrade to Creator.

How tiers appear to fans

Place	What they see
Membership block on your Flo page	Program name, tier names, prices, benefit bullets
Join / portal page	Tier picker and checkout for paid levels
Fan Hub after joining	Content and perks for the tier they chose — Fan Hub overview

Reorder tiers in the editor to control top-to-bottom order on those surfaces.

Quick checklist

Step	Done?
At least one tier (tiered) or one price (simple)	☐
Every tier has a name and ≥ 1 price	☐
Program renamed from New Membership	☐
Flo Payments active for any paid price	☐
Benefits filled in for each paid tier	☐
Program set to Live when ready	☐
Membership block added and page published	☐

What's next?

Member benefits — ideas for perk bullets and delivery
Billing & dunning — failed payments and member billing status
Welcome email — first message after join (also in Studio Delivery)
Membership Hub overview — community, classroom, and members
Membership block — put the offer on your Flo page

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