Flo Docs
ProductsPricing

One-Time Pricing

One-time pricing means the buyer pays once. There is no renewal, no installment schedule, and no subscription to cancel later. It is the default way to sell downloads, templates, workshops-in-a-box, and most digital products on Flo.

Available on every Flo plan

Free creators can use one-time pricing on products. Subscriptions and payment plans require Creator or higher. See Pricing overview.

One-time is the right model when access or delivery does not depend on an ongoing charge — the fan pays, you fulfill, the transaction is done.


When to use one-time

Good fitExamples
Single download or filePDF, Notion template, preset pack
One-off service you fulfill yourselfCustom audit, shipped item (Manual delivery)
Lead magnet priced at $0Free guide in exchange for going through checkout
Paid offer with optional discount codeLaunch sale with a coupon
Main offer before an order bumpCore product, then a small add-on at checkout
Use something elseWhen
SubscriptionOngoing access until the fan cancels
Payment planFixed number of payments (e.g. 3× $99)
MembershipsTiered community or portal access (separate product area)

You can still put one-time and subscription options on the same product — fans pick one at checkout. See Mixed pricing in the overview.


Set up a one-time price

  1. Open the product

    Dashboard → Products → New product, or open an existing product from the list.

  2. Choose One-time

    In Pricing, open a price card (or add one with Add price option). Under Pricing type, select One-timeSingle payment.

  3. Set You receive or Buyer pays

    • You receive — enter what you want in your balance after fees (guaranteed take-home on successful sales).
    • Buyer pays — enter the sticker price fans see at checkout.

    See You receive vs Buyer pays in the pricing overview.

  4. Optional label and description

    Label — short name on the price toggle (e.g. Standard, VIP).
    Description — line under the price (e.g. Instant download).

  5. Choose delivery

    • Digital download — add a Delivery URL (sent in the receipt email after purchase).
    • Manual delivery — you fulfill yourself; Flo still collects payment.

    See Products overview → Delivery types.

  6. Save and publish

    Save the product, add a Sell a Product block in the builder, select this product, then Update live on your page.

You can add up to three price options per product. Only one needs to be One-time; the others can be subscriptions or payment plans on Creator+.


Free vs paid one-time

PriceWhat fans seeFlo Payments
$0Free (or FREE on some block styles)No platform fee; you do not need an Active earnings account for $0 offers
$0.50+ (USD)Your formatted priceActive Flo Payments required before paid checkout completes

Paid one-time prices must meet Flo’s minimum charge for your currency. The editor reminds you: Minimum $0.50 for paid prices (50¢ USD by default).

Free products are exactly $0 — not $0.01 and not “almost free.” If you want email capture without a product checkout, you can also use a Capture Emails block on your page.


What happens at checkout

  1. A fan clicks your buy button on a Sell a Product block.
  2. Flo uses the one-time price they selected (or your only price).
  3. They complete payment:
    • On Featured and Minimal checkout blocks, payment happens in the Flo Pay modal on your page (card and supported methods).
    • On Card-style checkout blocks, they may be sent to a secure hosted checkout page to finish payment.
  4. After a successful payment, Flo records the sale and runs fulfillment for your delivery type.

Fans do not need an account on Flo to buy. They need a valid payment method for paid products.

Coupons (one-time only)

Discount codes work on one-time product checkouts. They do not apply to subscriptions or payment plans on the same product.

Create coupons when editing a product under Discounts, or manage global discounts from the products dashboard. Flo validates the code at checkout and adjusts the charge — discounts cannot push a paid price below the currency minimum.

Order bumps and upsells

Creator plan required

On Creator+, you can attach an order bump (extra product at checkout) or a post-purchase upsell to eligible checkout blocks. Both only work when the main purchase is one-time.

Bump and upsell products must use Buyer pays pricing (not You receive).


After a successful sale

WhatDetail
Your balanceSale appears in Dashboard → Wallet (timing: pending then available per your payout settings)
Digital deliveryBuyer receives a receipt email with your Delivery URL when the product is Digital download
Manual deliveryYou fulfill on your own; Flo does not send a download link automatically
NotificationsYou get notified of new sales according to your notification settings

For order history and fan-facing library details, see Orders when documented.


You receive vs Buyer pays (one-time)

Both modes work the same for one-time sales; only the starting number differs.

Example — You receive $47 on Creator (3% + $0.50 flat):

  • You type $47 under You receive.
  • Preview might show: Buyers will pay $51.82 · You receive $47.00 guaranteed.
  • Each successful sale credits $47 to your balance (before refunds or chargebacks).

Example — Buyer pays $47:

  • Fans pay $47 at checkout.
  • Preview might show: You'll receive approx $42.90 after fees.

Full fee breakdown by plan: Flo Payments.

Sales tax

If you enabled automatic tax in Settings → Flo Payments, it can apply at checkout on paid sales according to your tax settings. Tax is separate from Flo’s platform fee.


Multiple one-time prices on one product

Useful when you want tiers without turning on subscriptions:

Example labelsTypical use
Basic / ProDifferent files or bonus content
Personal / Commercial licenseUsage rights
Early bird / Full priceTwo one-time amounts (or use a coupon for launches)

Fans choose a pill at checkout, then pay once for that option.


Changing a one-time price later

ChangeEffect on existing buyers
Label or description onlyUpdates what new visitors see; past buyers unchanged
Amount or switch from One-time to subscription/planNew buyers get the new setup; past one-time buyers already purchased

If you later add subscription pricing to the same product, existing one-time customers are not automatically moved to a subscription — they keep what they bought unless you sell them something new.


One-time vs other pricing (quick reference)

One-timeSubscriptionPayment plan
ChargesOnceUntil cancelledFixed number of payments
Free planYesNoNo
CouponsYesNoNo
TrialNoOptionalNo
Flo Payments for paidYesYesYes

Troubleshooting

IssueWhat to try
Paid checkout disabled or failsSettings → Flo Payments → earnings account Active
Price won’t save below $0.50Use $0 for free, or set at least the minimum for paid
“You receive” bump won’t work on upsellSet the bump/upsell product to Buyer pays
Coupon doesn’t applyCoupons are one-time only; check code, expiry, and max uses
Buyer charged wrong amountConfirm which price option was selected; check You receive gross-up preview
No delivery emailProduct must be Digital download with a valid Delivery URL
Only subscription shows at checkoutEdit product — add or select a One-time price option
Free plan, need installmentsUpgrade to Creator+ for payment plans

Quick checklist

  1. Pricing typeOne-time (Single payment)
  2. You receive or Buyer pays + amount (or $0 for free)
  3. Digital download URL or Manual delivery
  4. Flo Payments Active for any paid amount
  5. Sell a Product block on a published page
  6. Optional: coupon, second one-time tier, or order bump (Creator+)

What's next?