Flo Docs
ProductsPricing

Pay What You Want (Display)

On Flo today, Pay what you want is a headline display option on your Sell a Product checkout block. It changes what visitors see above the buy button — it does not let fans type their own amount at checkout.

Checkout still uses your configured price

When Pay what you want is selected, the block shows the words Pay what you want. The fan is still charged the price you set in Dashboard → Products (or the single price option attached to that block). There is no minimum floor field and no “name your price” input in checkout today.

Real amounts always come from the Pricing editor on the product — one-time, subscription, or payment plan. This page is about the block display setting only.


What it is vs what it is not

It isIt is not
A Price display option in the block editorA fourth pricing type on the product
Marketing copy on your page (“Pay what you want”)Variable pricing chosen by the buyer
Available on Featured, Minimal, and Card checkout block stylesA setting under Dashboard → Products → Pricing
Best when you have one price on the blockApplied to each pill when you show multiple price options

Where to turn it on

  1. Open the builder

    Dashboard → your page → Builder.

  2. Edit the Sell a Product block

    Click your Sell a Product block (checkout block) → open block settings (e.g. Edit product block).

  3. Pick the product

    Choose which product this block sells. Set or review prices in the product section of the modal — that is where amounts live.

  4. Set Price display

    Under DisplayPrice display, choose:

    OptionWhat visitors see (single-price layout)
    ExactThe configured amount (e.g. $29.00) or Free for $0
    FromFrom plus the lowest active price on that product (e.g. From $9.00)
    Pay what you wantThe text Pay what you want (no dollar amount in that line)

    Save the block and Update live on your page.

The builder may show a hint that Pay what you want “lets buyers set their price.” That does not match checkout behavior today — only the headline changes; the charge is still your saved price.


When the setting applies

Single price on the block — one active price option (or legacy single price):

  • Exact / From / Pay what you want control the big price line (when Show price is on).

Multiple price options — two or three tiers with pills at checkout:

  • Fans always see real amounts on the toggles (e.g. $10 / month, $49).
  • Price display does not replace those pills with “Pay what you want.”
  • Use From only when a single headline is shown; with multiple tiers, rely on labels like Supporter / Standard / Generous in Pricing instead.

Show price turned off — the price line is hidden entirely, including Pay what you want text.


What happens at checkout

  1. Visitor reads Pay what you want on the block (if that display mode is on and only one price shows).
  2. They click buy (Buy Now, Subscribe, etc. — depends on price type and block style).
  3. Flo checkout runs for the selected price row:
    • One-time — Flo Pay or hosted checkout for your configured amount (coupons may apply if you use them).
    • Subscription / payment plan — recurring setup for your configured amount and schedule (no coupons).

The payment screen shows the real charge, not a blank “enter amount” field.

Be careful with recurring + PWYW display

If you use Pay what you want on the block but the product is a subscription or payment plan, the headline can sound open-ended while checkout still enrolls them in a fixed recurring price. For subscriptions and plans, Exact (or From with one clear tier) is usually clearer.


Why use Pay what you want (display)?

GoalHow display-only PWYW helps
Softer positioningCommunity tip jar, template, or mini-course where you still want one checkout price
Lead with generosityPage feels inviting; you control the actual charge in Pricing
Pair with a low one-time priceShow PWYW on the block; set $5 or $0 in the product if that matches your offer

You are responsible for setting an amount that matches what fans expect after reading the page.


If you need real “choose your amount” behavior

Flo does not offer open-ended PWYW checkout yet. Common approaches:

ApproachHow
Free checkout$0 one-time price — fan goes through checkout, no charge. Good for lead magnets.
Suggested tiersUp to 3 price options — e.g. $5, $15, $30 one-time with labels Coffee, Lunch, Patron. Use Exact or From display.
One low paid tierSingle one-time price at the minimum you will accept; PWYW display is optional marketing only.
Off-Flo tippingLink block to Ko-fi, PayPal, etc., and use $0 or a small product on Flo for delivery
Email captureCapture Emails block instead of checkout when you only want signups

Price display comparison

DisplaySingle-price headlineCharge at checkout
ExactShows your priceThat price
FromFrom + lowest tierSelected tier’s price
Pay what you wantText onlyStill your configured price for the selected option

All three respect You receive / Buyer pays and fee rules from Pricing overview.


Block styles

Price display works across checkout block styles that show a price line:

  • Featured
  • Minimal
  • Card (digital and physical layouts)

Hosted Card checkout sends fans to a secure payment page; the block headline can still say Pay what you want while the payment page shows the real total.


Troubleshooting

IssueWhat to check
Still shows $29 not PWYWPrice displayPay what you want; save block; Update live
PWYW text missingShow price enabled; only one price option (multi-tier uses amount pills)
Fan charged a fixed amountExpected — set the amount in Products → Pricing if you want a different charge
Wanted fan to pick any amountNot supported — use tiered one-time prices or $0 + external tip link
From shows wrong numberFrom uses the lowest active price on the product
Subscription feels misleadingSwitch display to Exact and spell out / month in labels
Coupon did nothingCoupons apply to one-time checkout only

Quick checklist

  1. Set the real price in Dashboard → Products → Pricing
  2. BuilderSell a Product → correct product
  3. DisplayPrice displayPay what you want (only if single-price layout fits)
  4. Confirm Show price is on
  5. Update live and test checkout — verify the charge matches your intent

What's next?