Community Posts
This guide covers creating and managing community posts in depth: the New post dialog, attachments, scheduling, tier audience, categories, drafts, and editing after publish.
For the full Community tab layout, filters, and member experience, see Community overview.
Creator plan requiredYou need Creator or above.
Related: Community overview · Engagement · Member benefits · Membership Hub overview.
Before you start
| Requirement | Why |
|---|---|
| Desktop-width browser | The hub composer is disabled on small screens — you will see a message that creating posts is not available on small screens |
| An open hub for your program | Dashboard → Memberships → Open hub → Community |
| Categories (optional) | Add under Settings → General → Post categories if you want topic labels and feed filters |
Desktop for composing
Use a wide window on a computer. You can still read posts and use comments and reactions on a phone; writing and editing posts with media needs desktop width.
Create a new post (Community tab)
Open the composer
On Community, click Share something with your members… (paperclip, video, and image icons on the right).
New post dialog
Flo opens New post with your avatar and Your name posting in [program name] at the top.
Write title and body
Add a Title (optional — blank saves as Untitled) and text in Write something….
Add media (optional)
Use the toolbar under the body for files, links, or video — see Attachments below.
Set audience, category, and timing
Use the three icon controls next to the attachment buttons — Who can see this, Category, and When to publish.
Publish
Choose Post (goes live now) or Schedule post (goes live at Publish at). See Notify members if you want a new-post email.
After Post, Flo shows Post published, adds the post to your feed, and opens the post detail view so you can read comments or make quick edits.
After Schedule post, Flo confirms with the date and time you picked (for example Post scheduled for May 20, 2026 9:00 AM).
Press Escape or Cancel to close the dialog without publishing (nothing is saved to your feed).
Title and body
| Field | Detail |
|---|---|
| Title | Large headline at the top. Leave empty and Flo saves Untitled. |
| Body | Main text area with placeholder Write something… |
Links in the body
You can paste a web address into the body. When members read the post, those links open in a new tab.
The body editor does not include bold, italics, bullet lists, or headings — keep formatting simple. Use attachments for files, link cards, and video embeds.
Attachments
Below the body, a toolbar adds content outside the main text. Uploaded and linked items appear in a strip under the body; remove any item with the trash icon on its thumbnail.
| Toolbar control | Label in Flo | What it does |
|---|---|---|
| Paperclip | Add attachment | Upload a file from your computer |
| Link icon | Add link | Opens Add link — paste a URL, confirm with Add link |
| Play icon | Add YouTube or Vimeo video | Opens Add video — paste a YouTube or Vimeo URL, confirm with Add video |
File uploads
| Rule | Detail |
|---|---|
| Size limit | Each file can be up to 100 MB |
| Types | Images, PDFs, and other files members can view or download in the post |
| Success | Toast Attachment added |
| Too large | Toast File exceeds the 100MB limit. |
You can add more than one attachment on the same post (for example a PDF plus an image).
Link cards
| Step | Detail |
|---|---|
| Click Add link | Dialog title Add link, field URL, placeholder https://example.com |
| Confirm | Add link |
| Preview | When Flo can fetch preview data, members see a link card with title and image |
Video embeds
| Rule | Detail |
|---|---|
| Allowed hosts | YouTube and Vimeo only |
| Invalid URL | Toast Enter a valid YouTube or Vimeo link. |
| In the feed | Posts with video count under the Videos filter |
How attachments affect filters
| Feed filter | Shows posts that… |
|---|---|
| Posts | Have no video and no file attachment (text-first) |
| Videos | Include a video attachment or embed |
| Files | Include a file attachment |
A post can have both body text and attachments. Members open files and video from the post detail view or a full-screen viewer.
When to publish
Open the schedule control in the composer toolbar (popover labeled When to publish or Publish in compact layout).
| Option | Button | What happens |
|---|---|---|
| Post now | Post now | Post goes live when you click Post |
| Schedule | Schedule | Shows Publish at — pick date and time, then click Schedule post |
| Scheduling rule | Detail |
|---|---|
| Future time required | Publish at must be in the future. Otherwise Flo asks you to choose a future date and time. |
| Missing date | Toast Please choose a date and time to schedule this post. |
| Goes live automatically | Shortly after the scheduled time (within a few minutes), Flo publishes the post for members |
| Before publish | Only you see it in the hub feed with a Scheduled label and Goes live [date and time] |
You can change a scheduled post before it goes live — Edit a post below.
Who can see this (tier audience)
Open the audience control (people icon). Popover title Who can see this.
| Choice | Who reads the full post |
|---|---|
| All members | Every active member in this program |
| A tier name (colored pill per tier) | Only members currently on that tier |
| Feed label (hub) | Meaning |
|---|---|
| All members | Open to everyone in the program |
| Tier name | Tier-gated |
What members on other tiers see
If you pick a specific tier, members not on that tier still see a locked card in the portal: title snippet, lock icon, and which tier is required. They may see an Upgrade path if you offer a higher tier.
Match tier-only posts to what you promised in Member benefits.
Categories
Open the category control (tag icon). Popover Category.
| Choice | Detail |
|---|---|
| None | No category pill on the post |
| A topic name | Pills on the feed card and filters for you and members |
If you have no categories yet, the picker says to add them under Membership settings — Hub → Settings → General → Post categories. See Community overview — Post categories.
Notify members by email
When Post now is selected, a Notify members checkbox appears at the bottom of the dialog (checked on by default).
| Setting | Who gets a new-post email when the post first goes live |
|---|---|
| Notify members on + All members audience | Active members who have not turned off new-post emails for this program |
| Notify members on + Tier-only audience | Active members on that tier only (same opt-out rules) |
| Notify members off | No new-post email for that publish |
Scheduled posts and email
The Notify members checkbox only shows when Post now is selected. If you switch to Schedule, the checkbox hides but keeps whatever you last set under Post now (default on).
| You want | Do this |
|---|---|
| Email when the scheduled post goes live | Leave default on, or ensure Notify members was on before you switched to Schedule |
| No email for a scheduled post | Select Post now, uncheck Notify members, then switch back to Schedule |
Emails send when the post actually publishes — immediately for Post, or at the scheduled time when Flo auto-publishes.
Fans can opt out of new-post emails in their membership notification preferences.
Post statuses
| Status | You see in the hub | Members see it? |
|---|---|---|
| Published | Live in the feed | Yes |
| Scheduled | Scheduled · Goes live [time] | No — until publish time |
| Draft | Draft badge | No |
The New post dialog on Community always publishes or schedules in one step — it does not have a Save draft button.
Start a draft (Membership Studio)
To work on a post over time without publishing from the Community composer:
Open Studio
Dashboard → Memberships → your program → Edit tiers (Membership Studio).
Content tab
Click Content in the studio tabs.
New post
Click New post. Flo creates a Draft and opens the Membership Hub on that post.
Edit and save
In the post detail view, open the ⋯ menu → Edit. Finish the post, set Status to Draft, and click Save draft.
From Studio you can also open any existing post with Edit on the list — same hub post view.
Drafts appear in your hub feed with a Draft label so you can find them later.
Open and read a post
| Action | Result |
|---|---|
| Click a feed card | Opens post detail — full title, body, attachments, reactions, and comments |
| Click comment on a card | Opens the post with the comment field focused |
| Escape | Closes the post (from view or edit) |
The top of the detail view shows author · time · audience · Pinned · Draft · Scheduled as applicable.
Edit a post
Open the post
Click the post in your Community feed (or follow a Studio Edit link).
Start editing
⋯ (top right) → Edit. Not available on small screens — use desktop width.
Change content
Update title, body, attachments, Hero image, Who can see this, Category, and Status — see below.
Save
Use the bottom button: Save draft, Schedule post, Save (already published), or Publish Now depending on status.
Cancel in the editor returns to view mode without saving.
Title required when editing
If you clear the title in Edit, Flo shows Title is required. before saving. New posts from the Community composer can still save as Untitled.
Hero image (edit only)
While editing, scroll to Hero image — upload or replace a wide (16:9) banner shown at the top of the post for members. This option is not in the first-time New post dialog; add it when editing.
Status when editing
Section label Status — three choices:
| Status button | Primary save button | Result |
|---|---|---|
| Draft | Save draft | Stays (or becomes) a draft — members do not see it |
| Schedule | Schedule post | Needs Publish at in the future; toast Post scheduled for [date]. |
| Publish Now | Click Publish Now, or set status to published and Save | Goes live; toast Post published. |
When status is Draft, a switch Notify members on publish controls whether fans get email the first time the post goes live.
If members were already emailed, you may see: Members were notified when this post was published.
Change a live post without re-sending email
Edit the post, make changes, and click Save while status stays Published. Updating copy or attachments does not send another round of new-post emails.
Reschedule or publish early
| Goal | How |
|---|---|
| Move a scheduled time | Edit → Schedule → new Publish at → Schedule post |
| Publish a draft now | Edit → Publish Now |
| Publish a scheduled post now | Edit → Publish Now |
Pin and delete
These live in the ⋯ menu in view mode (not only while editing).
| Action | Behavior |
|---|---|
| Pin post / Unpin post | One pinned post per program — pinned posts stay at the top of the feed |
| Delete | Confirmation Delete this post? This cannot be undone. — then toast Post deleted |
What members see
| They get | Detail |
|---|---|
| Published posts they qualify for | Full title, body, hero image, attachments, reactions, comments |
| Tier-gated posts above their tier | Locked teaser — not full body |
| Draft or not-yet-live scheduled | Nothing — hub-only |
Use Preview portal or View live from the hub to check the fan view — Membership Hub overview.
Suggested workflows
Welcome post (all members)
Compose
All members, Post now, Notify members on.
Publish
Short intro + what to expect each week.
Pin
⋯ → Pin post so it stays on top.
VIP-only update
Audience
Who can see this → your paid tier name.
Category
Optional topic (for example VIP).
Publish
Post or Schedule — email only reaches that tier if Notify members is on.
Weekly resource drop
Draft in Studio
Content → New post — build during the week.
Attach file
PDF or zip under Add attachment.
Schedule
Schedule → Monday Publish at → Schedule post.
Troubleshooting
| Issue | What to check |
|---|---|
| Cannot open composer on phone | Desktop browser — composition locked on small screens |
| Notify members missing | Only shows for Post now in the new-post dialog |
| Members did not get email | Was Notify members on at first publish? Correct tier audience? Fan opted out? |
| Scheduled post not live yet | Wait a few minutes past Publish at; confirm Scheduled in hub |
| Please choose a future date and time | Publish at must be ahead of now |
| Video link rejected | Must be valid YouTube or Vimeo URL |
| File upload failed | Under 100 MB? Try again; check connection |
| Title is required when saving | Add a title in Edit, or use Untitled text explicitly |
| Edit missing in post menu | Widen the window — editing is disabled on narrow hub layout |
| Wrong tier saw full post | Re-open Who can see this — save again if you changed audience |
| Category not in list | Settings → General → Post categories → Save categories |
| Cannot pin two posts | Only one pinned post — Unpin post on the other first |
| Draft visible only to you | Expected — change status to Publish Now or Schedule |
Quick reference
| Task | Where |
|---|---|
| New post from feed | Community → Share something with your members… |
| Upload file (max 100 MB) | Add attachment |
| Link card | Add link |
| YouTube / Vimeo | Add video |
| All members vs one tier | Audience icon → All members or tier name |
| Category | Tag icon → topic or None |
| Post immediately | Post now → Post |
| Schedule | Schedule → Publish at → Schedule post |
| Email on first publish | Notify members (with Post now) |
| Save without publishing | Studio Content → New post → Edit → Save draft |
| Hero image | Edit post → Hero image |
| Pin / delete | Post detail ⋯ |
| Reactions and comments | Engagement |
What's next?
- Community overview — feed layout, filters, and sidebar
- Engagement — reactions, comments, and moderation
- Member benefits — align posts with tier promises
- Membership Hub overview — all hub tabs and settings