Portal Preview
Flo gives you two preview tools so you can check the fan portal before sharing it:
| Tool | Where | Best for |
|---|---|---|
| Live preview | Right column on Fan Hub | Quick checks while editing name, colors, welcome copy, and section toggles |
| Preview portal | Preview portal button on Fan Hub (and View live / Preview portal in Membership Hub) | Full-size portal in a new browser tab — real pages, real layout |
Fans never use preview. They sign in at https://myflo.link/{your-username}/login and see live data (their enrollments, purchases, memberships, and billing).
Related: Fan Hub overview · Portal branding · Portal visibility · Membership Hub overview.
Live preview (Fan Hub)
The Live preview panel sits beside the Fan Hub form on wide screens (it stacks below the form on smaller widths).
| Detail | Behavior |
|---|---|
| Label | Live preview in the panel header |
| Updates | Immediately as you type or toggle switches — no save required |
| Shows | Mini sidebar (logo or portal name, Home, and any enabled My Courses / My Products / My Bookings) plus a sample Home welcome line |
| Does not show | My Membership, Subscriptions, Privacy & data, real counts, or full page content |
Use Live preview to compare color choices and section toggles side by side. When you are happy, click Save changes so fans get the same branding.
Live preview ≠ what fans see online
Preview portal (below) loads your saved portal settings from Flo. Live preview only mirrors the unsaved form on your screen until you save.
Preview portal (full tab)
Start preview from Fan Hub
Set your username
Preview portal stays disabled until you have a public username (Settings → Profile). Fans need that username in URLs too.
Save Fan Hub changes
Click Save changes if you edited branding or visibility — the preview tab reads saved settings, not unsaved form state.
Click Preview portal
On Fan Hub, click Preview portal (top right). Flo opens a new tab.
Browse the portal
You land on portal Home at
https://myflo.link/{your-username}/portalwith a short-lived preview session (about one hour).
You must be logged into your creator dashboard in the same browser. Flo only grants preview to the account that owns that portal.
If you are not logged in, Flo sends you to login. If the username does not match your portal, Flo sends you back to Fan Hub.
Start preview from Membership Hub
To see the member experience (feed, posts, tier, classroom links), open the program in Membership Hub and use either:
| Button | Location |
|---|---|
| View live | Top bar of the hub |
| Preview portal | Bottom of the left hub navigation |
Both open the same preview flow, but land on My Membership for that program:
https://myflo.link/{your-username}/portal/membership?membership={program-id}
Flo loads a preview membership using your program’s first active tier (featured tier first, then display order) so you can scroll posts and benefits as if you joined — without creating a test fan account.
Fan Hub preview alone does not show My Membership
Preview portal from Fan Hub (without the membership link) does not add My Membership to the sidebar. Use View live from Membership Hub to preview the member area.
What preview mode looks like
While preview is active, the portal uses a stand-in fan profile:
| Field | Preview value |
|---|---|
| Name | Preview Mode |
| preview@myflo.link |
You will see those labels in the sidebar under your logo. Real fans see their own name and email.
Home and library sections
| Area | In preview |
|---|---|
| Home welcome | Your saved welcome message, or the default welcome if empty |
| Home card counts | 0 for courses, products, and upcoming bookings |
| My Courses / My Products / My Bookings | Pages load, but lists are empty (no enrollments, purchases, or bookings) |
| Subscriptions | Page loads with no subscriptions |
| My Membership (sidebar) | Hidden on a general Fan Hub preview — use View live from Membership Hub |
Empty library pages still show normal empty copy (for example No courses yet).
Privacy & data
On Privacy & data, Flo shows a banner:
Preview mode — privacy actions are disabled.
Export and account-deletion controls are turned off in preview so you do not trigger real privacy jobs while testing.
Membership page without the hub link
If you open .../portal/membership during a general preview without ?membership=..., you see the public join experience (available tiers), not the member feed. That is expected — use View live from the hub for the feed preview.
Preview vs live (for fans)
| Preview (you) | Live (fans) | |
|---|---|---|
| How they get in | Preview portal / View live while logged into the dashboard | Sign-in at https://myflo.link/{username}/login |
| Session | Short preview access (about 1 hour), then it expires | Normal fan login until they sign out |
| Sidebar name | Preview Mode | Fan’s real name |
| Home counts | Zeros | Real enrollment, purchase, and booking counts |
| My Membership | Only when preview URL includes your program id (Membership Hub View live) | When they have an active membership |
| Posts & billing | Membership preview shows real published posts for preview tier; billing actions are not a real fan account | Full member or buyer data |
| Privacy export / delete | Disabled | Available per fan privacy rules |
After preview expires, visiting the portal again without a fan login sends you to the sign-in page — same as any visitor without a session.
Recommended testing workflow
Edit in Fan Hub
Adjust branding and Sections toggles; watch Live preview for quick layout checks.
Save
Click Save changes → Portal settings saved.
Preview portal shell
Preview portal — check Home, sidebar, colors, and hidden sections on desktop and phone width.
Preview membership (if you run a program)
Membership Hub → View live — confirm feed, posts, tier benefits, and directory (if enabled).
Test as a real fan (optional)
Sign in with a personal email at
https://myflo.link/{your-username}/login, or join a free test tier, to verify counts, downloads, and billing.
Troubleshooting
| Issue | What to try |
|---|---|
| Preview portal button disabled | Set a public username in Settings → Profile |
| Preview tab shows old colors or name | Save changes on Fan Hub first; refresh the preview tab |
| Preview tab shows unsaved toggles | Same — only Live preview reflects unsaved edits |
| Redirected to login in preview tab | Log into the creator dashboard; preview needs your creator session |
| Sent back to Fan Hub when opening preview | Username in the URL must be your portal; check for typos |
| My Membership missing in preview | Open View live from Membership Hub, not only Fan Hub Preview portal |
| Membership preview says link invalid | Program may be archived or id wrong — open preview from the hub again |
| Directory empty in preview | Open directory from the membership preview page so ?membership= is set |
| Sidebar shows Preview Mode | Normal for creator preview — fans will not see that label |
| Preview worked earlier, now login page | Preview lasts about one hour — click Preview portal again |
What's next?
- Portal branding — identity, colors, welcome message
- Portal visibility — Courses, Products, Bookings switches
- Fan library — what fans see inside each library page (live data)
- Membership portal — member-facing flows after join
- Membership Hub overview — publish posts and use View live
- Fans list — fans who have actually signed in (not preview)