Fan Library

The fan library is the set of optional sections fans use to open what they already own from you: courses, digital products, and bookings. Each section has its own page in the portal (.../portal/courses, .../portal/products, .../portal/bookings) plus a shortcut card on Home.

You control whether those sections appear in Fan Hub → Sections (Portal visibility). Branding and welcome copy are separate (Portal branding).

My Membership is not part of the fan library — it is the membership program area (feed, messages, classroom block, billing). See Membership portal.

How fans reach the library

Sign in
Fans open https://myflo.link/{your-username}/login and authenticate with Google or a magic link.
Land on Home
Portal Home lists section cards for each library area you left on in Fan Hub.
Open a section
Fans tap a card or use the sidebar: My Courses, My Products, or My Bookings.

If you turned a section off, it disappears from the sidebar and Home. Fans may still open a bookmarked library URL directly — hiding a section is for navigation, not revoking access. See Portal visibility.

Home cards vs library pages

	Home card	Library page
Purpose	Quick summary and one tap into the section	Full list with actions (Continue, Download, Reschedule or cancel)
Courses count	Number of course enrollments on their account	Same enrollments plus courses unlocked via active membership (Classroom)
Products count	Number of purchases from you	Purchases plus digital products unlocked via membership
Bookings count	Upcoming confirmed sessions only	Upcoming and Past sessions

Counts can differ

A member might see more rows on My Courses or My Products than the number on the Home card, because membership perks are added on the library page. Bookings on Home only count upcoming sessions; My Bookings also lists past ones.

Empty cards on Home still show prompts such as Explore courses → linking to your public Flo page.

My Courses

URL: https://myflo.link/{your-username}/portal/courses

What appears in the list

Source	How the fan got access
Enrollment	Bought or enrolled in the course (including free checkout)
Membership	Active membership with a tier that includes the course in Membership Hub → Classroom

Only published courses from you appear. Progress is tracked per fan.

Each course row shows

Detail	Example
Thumbnail	Course image, or a book icon if none
Title	Course name
Progress	`3 / 12 lessons` when the course has published lessons; — if none yet
Enrolled	Date they enrolled (membership-only rows use the day Flo listed them)
Action	Continue opens the course player

Continue goes to the learn experience at https://myflo.link/{your-username}/courses/{course-slug}/learn (with a secure token when Flo issued one at enrollment).

If Flo cannot build a learn link (for example missing slug), the row shows Unavailable instead of Continue.

Empty state

Copy	Link
No courses yet — Courses you enroll in will appear here.	Explore courses → (your public page)

Setup on your side

Goal	Where
Sell or enroll fans in a course	Publish the course; link it from your Flo page or checkout
Include a course for members	Membership Hub → Classroom — add the course and set tier scope (Classroom)
Show this section	Fan Hub → Sections — Courses on

Members may also see the same courses under Included in Your Membership inside My Membership — that block is a membership-focused view; My Courses is the full library list for everything they can open as a student.

My Products

URL: https://myflo.link/{your-username}/portal/products

What appears in the list

Source	How the fan got access
Purchase	Completed checkout for your product
Membership	Active membership with a tier that includes the product in Classroom (digital products only; course-type products are not duplicated here)

Each product row shows

Detail	Example
Thumbnail	Product image, or package icon
Title	Product name
Price line	Amount paid (or Free for membership-included items) and purchase date
Action	Depends on delivery type

Delivery	What the fan sees
Digital with a file or link	Download — opens the delivery link in a new tab
Manual or digital without a link	Manual delivery — you fulfill outside Flo (email, shipping, etc.)

Flo only shows the download button when a delivery URL exists server-side after the fan is signed in.

Empty state

Copy	Link
No purchases yet — Products you purchase will appear here.	Browse products → (your public page)

Setup on your side

Goal	Where
Sell a product	Publish the product with the right delivery type (digital vs manual)
Include a download for members	Classroom — add the product for the right tiers
Show this section	Fan Hub → Sections — Products on

My Bookings

URL: https://myflo.link/{your-username}/portal/bookings

What appears in the list

Only confirmed sessions for this fan appear. Flo splits them into two groups:

Section	Meaning
Upcoming	Session time is still in the future — badge Upcoming
Past	Session time has passed — badge Completed, slightly faded

The page subtitle uses upcoming count (3 upcoming sessions) or No upcoming sessions when none are scheduled ahead.

Each booking row shows

Detail	Content
Session name	Title of the booking offer
Date	Full date in the timezone stored on the booking (same as confirmation emails)
Time	Start time, timezone abbreviation, and duration (for example `45 min`)
Action (upcoming only)	Reschedule or cancel when Flo still has a manage link for that booking

Past sessions do not show Reschedule or cancel.

Empty state

Copy	Link
No bookings yet — Sessions you book will appear here.	Book a session → (your public page)

Setup on your side

Goal	Where
Let fans book	Publish a booking offer and link it from your page
Show this section	Fan Hub → Sections — Bookings on

Cancelled or unconfirmed bookings do not appear in the library.

Membership perks in the library

When you attach courses or products in Classroom, active members see them in My Courses and My Products (if those sections are on) without a separate checkout.

Topic	Detail
Tier rules	All tiers or specific tier scopes in Classroom control who gets each item
Status	Active membership required — cancelled or lapsed members lose entitlement access on future visits
Past due	Treat like active for access until Flo marks them otherwise (Billing & dunning)
Also in My Membership	Included in Your Membership lists the same Classroom items with View → / Download → shortcuts

Align benefit bullets with Classroom so fans are not surprised — Member benefits.

What is not in the fan library

Portal area	Role
Home	Welcome line and library cards — not a fourth library
My Membership	Program feed, DMs, tier, live, directory, membership classroom block
Subscriptions	Recurring memberships and payment methods (Membership management)
Privacy & data	Export or delete fan data for this creator

Preview and testing

Mode	Library behavior
Creator preview	My Courses, My Products, and My Bookings load with empty lists (zeros on Home)
Live fan session	Real enrollments, purchases, and bookings

Use Portal preview after saving Fan Hub, then sign in with a test email to confirm downloads, Continue, and booking manage links.

Troubleshooting

Issue	What to check
Fan does not see a section	Fan Hub → Sections — is Courses, Products, or Bookings on? Saved?
Course missing for a member	Classroom entitlement and tier scope; membership active
Course shows Unavailable	Course needs a valid slug and published lessons path
Product shows Manual delivery	Product is not digital, or digital product has no delivery URL
Download does nothing	Add or fix delivery URL on the product; fan must be signed in
Member sees product on Home count 0 but in list	Home count may not include Classroom items — normal; use library page
Booking missing	Status must be confirmed; past sessions only under Past
No Reschedule or cancel	Link expires or session is in Past — fan may use email link or contact you
Fan sees another creator’s content	Each portal is scoped to your username — they should use your login URL

What's next?

Portal visibility — turn library sections on or off
Membership portal — My Membership and Included in Your Membership
Classroom — grant courses and products by tier
Fans list — who has signed into your portal
Membership management — how fans manage billing from Subscriptions

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