Date Overrides

Date overrides are exceptions to your normal weekly schedule. Use them for vacations, holidays, travel days, or a one-off evening session — without turning weekdays on or off globally.

Override type	When to use it
Blocked (whole day)	You are fully unavailable that calendar day
Custom hours	That day is open, but with different start and end times than your usual weekday row

Overrides always use your timezone calendar date — the same clock as your weekly hours.

Part of Availability

Dashboard → Monetize → Bookings → Availability → bottom of the Weekly schedule card. Overview: Availability.

Where to find it

Scroll to the bottom of the Weekly schedule panel on the Availability tab.

What you see	Meaning
Date overrides (heading)	This section
Subtitle	Block a day or set custom hours for one-offs — same timezone as above (for example Eastern). Use Save changes to apply.
Upcoming overrides	List of saved future overrides, or None scheduled.

Your timezone must be set on the same page so “Tuesday, March 10” means your Tuesday, not a fan’s.

Override types

Blocked (whole day)

Choose Type → Blocked (whole day).

Effect	Detail
On your public page	That date does not appear as bookable
Time slots	None — even if that weekday is normally “on” in your weekly schedule
Times to pick	Hidden — you only pick the Date and optional Note

Good for: vacation, conference, sick day, moving day, any day you want zero bookings.

Custom hours

Choose Type → Custom hours, then From and To.

Effect	Detail
On your public page	That calendar date can appear as bookable
Hours for that day only	From / To replace your normal weekday window for that date
Weekly row	Unchanged — next week the same weekday follows your regular schedule again

Good for: a Saturday pop-up clinic, a late evening on one Thursday, opening a normally closed weekday for a single date.

Time pickers match the weekly schedule: 30-minute steps from 6:00 AM through 10:00 PM. End must be after Start (Flo shows an error if not).

Custom hours on a normally closed weekday

If that weekday is off in your weekly schedule, a custom hours override can still make that one date bookable. Fans will see the date because of the override, not because you turned the whole weekday on.

Form fields

Field	Required	What it does
Date	Yes	Calendar day for the override. Past dates cannot be picked.
Type	Yes	Blocked (whole day) or Custom hours
From / To	For custom hours only	Open window for that single date
Note (optional)	No	Private reminder for you (placeholder: Vacation, dentist…). Max 200 characters. Fans do not see this note on your booking page.

One override per date

Flo stores one override per calendar day for your account. If you save again for the same date, the new type and hours replace the old entry — you are not stacking multiple rules on one day.

How to add an override

Open Availability
Dashboard → Monetize → Bookings → Availability.
Scroll to Date overrides
At the bottom of the Weekly schedule card.
Fill in the form
Pick Date, Type, and From / To if needed. Add a Note if it helps you remember why.
Save
Click Save changes at the top of the page. Flo saves your weekly schedule and any new override waiting in the form.
Confirm in the list
Under Upcoming overrides, you should see a line like Wed, Mar 12, 2026 · Blocked or · 2:00 PM – 6:00 PM with your note underneath if you added one.

If you leave without saving while the override form has a date or note typed in, Flo warns you about unsaved changes — same as editing weekly hours.

Error messages you might see

Message	Meaning
Pick a date first.	Choose a Date before saving.
Choose today or a future date. / Overrides must be today or a future date…	Past days are not allowed.
End time must be after start time.	Fix From and To on a custom hours override.
Could not save that date. Try again.	Temporary failure — try Save changes again.

Upcoming overrides list

Saved overrides appear under Upcoming overrides, sorted by date.

List line shows	Example
Date	Wed, Dec 24, 2026
Type	· Blocked or · 2:00 PM – 6:00 PM
Your note	Second line in smaller text, if you entered one

Action	What happens
Trash (remove icon)	Deletes that override right away. Your public page updates without needing Save changes again.
None scheduled	No future overrides saved yet

Only today and future dates appear in the list. Past overrides drop off automatically — you do not need to clean them up.

How overrides interact with everything else

Flo still applies your other Availability rules on override days (unless the day is fully blocked):

Setting	On a blocked day	On a custom hours day
Weekly schedule	Ignored for that date	Replaced by From / To for that date only
Buffer	—	Yes — spacing between slots still applies
Minimum notice	—	Yes — soon slots still hidden
Google Calendar busy	—	Busy events can still remove conflicting times
Session duration (from offer)	—	Slots must fit inside your custom window

Fans still see times in their timezone on your page. You still edit overrides in yours.

Common scenarios

Situation	What to do
Week off	Add Blocked for each day, or turn off those weekdays in weekly schedule if it is the same every week
One holiday	Single Blocked override on that date
Extra Saturday session	Custom hours on that Saturday (weekly Saturday can stay off)
Shorter day before travel	Custom hours with an earlier To time
Conference with one open evening	Custom hours on that date only
Mistyped override	Remove the row, or save a new override for the same date to replace it

Blocked vs turning a weekday off

Approach	Best for
Blocked override on specific dates	Exceptions: holidays, vacation days, one-off closures
Turn weekday off in weekly schedule	You never take bookings that weekday (every week)

Example: You normally work Mondays. You are closed Monday, Dec 29 only → use Blocked on Dec 29, leave Monday on in your weekly grid.

Troubleshooting

Problem	What to check
Date still bookable after I blocked it	Save changes was clicked; refresh your public page; confirm the date under Upcoming overrides shows · Blocked
Custom hours day not showing	Date is today or future; override saved; session duration fits inside From–To; minimum notice may hide soon slots
Wrong calendar day blocked	Timezone on Availability — override dates follow your zone
Cannot pick yesterday	By design — only today and future dates
Changed mind on one day	Trash the override, or save a new one for the same date to replace it
Override gone from list	Past dates are not shown; add a new override if you still need a future exception

Guide	Topic
Availability overview	Full Availability page
Weekly schedule	Recurring weekdays
Timezone	Which calendar day counts
Buffer and minimum notice	Gaps and advance booking on override days
Bookings setup	Offers and going live
Google Calendar	Outside events blocking slots

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